01 / ACTIVE
One live queue
Every connected Page and customer conversation stays visible in one fast-moving inbox.
Messenger operations / live
Move every
conversation
forward.
Chat Instant brings Facebook Page conversations, leads, labels, saved replies, and approved Utility messages into one responsive workspace.
7-day free trialNo card requiredMeta-approved utility
Active conversationsLive_sync
SJNow
Sarah Jenkins
Premium plan details
AK4m
Amir Khan
Delivery status update
NC12m
Nora Chen
Appointment confirmed
Sarah Jenkins
New lead / Messenger
Can you send me the details for your premium plan?
Absolutely — I’ll share the account details now.
Approved utility template
Your requested account update is ready.
02 / ACTIVE
Context attached
Labels, private notes, profiles, and message history travel with every lead.
03 / ACTIVE
Replies in motion
Saved responses and approved Utility templates remove repetitive work.
Utility message matrix
Useful updates.
Zero promotion.
Templates are reviewed by Meta before sending and are designed only for permitted transactional updates.
Account updates
Status and account-detail changes
Appointments
Confirmations and reminders
Orders & payments
Receipts, invoices, and payment status
Delivery status
Dispatch and tracking updates
Support tickets
Progress on active requests
Renewals
Timely service-expiry notices
01
Connect
Authorize the Facebook Pages you manage.
02
Organize
Label leads and keep context attached.
03
Respond
Reply directly or use an approved Utility template.